FAQ

SHIPPING & DELIVERY

Mainland UK delivery only. Equipment will be delivered within 15 working days. We use a combination of Hermes, UPS, TNT and Parcel Force. All items will need to be signed for. If no one is available then a signed note should be left for the driver with instructions to leave the delivery in a safe place or with a neighbour. In stock accessories and dancewear are dispatched the next working day and posted Royal Mail 2nd Class. For information on delivery or special requests please contact us here.

 

RETURNS

Returns are accepted within 14 days of receipt if the item is in a new, unused condition. Return postage is at the cost of the buyer. If the item is damaged during transit please keep all packaging and take photos for evidence of packaging and damage.

 

PAYMENTS

We currently accept payments via PayPal. PayPal is a safe and easy way to pay, your financial details are not shared with us, and you are also covered by PayPal's buyer protection scheme. You can find out more information or create an account here.

 

PRIVACY POLICY

This privacy policy sets out how Dream Beams and Bars Ltd uses and protects any information that you give us when you use this website. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Dream Beams and Bars Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

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© 2019 Dream Beams and Bars Ltd

dreambeamsandbars@aol.co.uk